Find a mentor

We pair customer marketers all over the world up with leaders in their field to make sure everyone has the advice, resources and confidence to kick their career out of the park - because part of elevating the customer marketing role is elevating individuals, too.

Not only that, you will also have access to mentors from other professions as well. For those looking to change careers, lateral shifts in your company or get exposed to other functions, you will also have mentors from other communities in the program - from AI to product managers.

The benefits of having a customer marketing mentor

👩🏽‍💻 Tap into invaluable expertise and advance your career
👌🏻 Pick a mentor perfectly suited to your circumstances
✅ Complete, confidential 1:1 time to ask what you want
⬆️ Grow your network and learn from topic-specific specialists
💯 Solve problems and up-skill with 100% confidence
🖥 Get advice tailored to your skills and industry
🧠 Tap into insights you wouldn’t otherwise have access to
💡 Explore new ideas and understand different perspectives

What to expect:

FAQs for the mentorship program

Can anyone be a mentor/mentee?

Generally, only people who are subscribed to our membership plan can be mentors or mentees. But, we also have Ambassadors and other top-level execs who join as just mentors.

How many hours do I have to commit to?

It's entirely up to you! You set the pace based on what you’re comfortable with. Whether you can only commit an hour a week or a month, that’s perfectly fine.

Each pairing cycle happens monthly, with a suggested 45-minute call per session. You can also connect your calendar to Matcha, which shows your availability for easy scheduling.

If you’d like to extend the relationship beyond the sessions, you can pause the pairing process and keep connecting as your schedule allows.

Will I have to include weekends?

Not at all. You choose which days you want to speak with your mentor. So, you can certainly choose a Monday to Friday schedule, or add in weekends if you prefer.

What if I don't get on with my mentor?

We’re pretty confident that won’t happen. For starters, we're a very friendly bunch!

As well as that, we use the info mentors and mentees give us in their application form to connect people on various compatibility measures, so it should be a match the first time, every time.

However, we only have one matching cycle per month. So, if you do not get on with your mentee, then you will need to wait for the next matching cycle to find someone else.

How will the communication side of things work?

Most of the communication can take place in the chat room when you become a pair on the platform - including the first meeting. Then, you're welcome to meet again however you prefer going forward.

Can I be a mentor and mentee?

Absolutely! Being an expert in one area doesn't mean you can't improve in another.

However, if you select both mentor and mentee tags, you'll be matched as a mentor. So, we recommend choosing either a mentor or mentee for each matching cycle.

You’ll be in good company

Here are just some of the organizations our mentors come from:

Find out what others think...

Now, all you've gotta do is make sure you're part of the CMA membership plan - our mentor program is available to Pro and Pro+ members: